Commit Email Connector Module -
A server module that processes incoming emails and performs appropriate actions (adds new Tickets from customer emails, Performs various actions based on XML formatted emails - API, etc.) |
Released! |
Commit Alerts Server Module -
A server module that sends email alerts to technicians and managers according to a selected set of rules (alerts a technician when they have been assigned to Tickets, alerts an Account Manager when a new Ticket has been opened for the Account, etc.) |
Released! |
| Integration with Managed Service Products |
Q2 2008 |
Developer API
Write your own programs and add new records in Commit or update existing ones. Develop in Visual Basic, C++, Delphi or any COM platform.
(Beta version already available for customers upon request.) |
beta |
| Many other new features and enhancements - to be announced |
each release |
