Forum: RangerMSP Software Discussion Forum (CCRM)
January 4th, 2010, 10:37 AM
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Replies: 7
I am not sure that you answered my question. Are we able to customize/modify this so that we only see two digits instead of four?
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 4th, 2010, 10:26 AM
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Replies: 7
We would like to use the sub-code as a month identifier - 01, 02, 03, ...11, 12. Is it possible to change the sub-code so that it is only 2 digits instead of 4?
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 4th, 2010, 08:55 AM
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Replies: 7
Can we adjust the code format so that there are no leading zeros? For example, we would want it to be CM100.2 instead of CM100.0002.
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Forum: Running an IT Services Business
September 9th, 2009, 01:16 PM
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Replies: 12
We made the transition three years ago and Managed Services has been our best business move. Be careful to make sure that you are using some good tools, we use N-able, and stress the value -...
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Forum: Running an IT Services Business
September 9th, 2009, 01:09 PM
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Replies: 7
I always think that it is personality. An engineer that can convese with a client and make them feel comfortable goes a long way towards building customer relationships. Technical skills are...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 31st, 2009, 02:40 PM
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Replies: 19
First, my primary issue is that I cannot stop the CommitCRM clients. The utility hangs at Step One. I have tried stopping the services using the above steps and then running the backup utility from...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 31st, 2009, 08:09 AM
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Replies: 19
We have been unable to do a backup. The backup hangs at Step One. Rebooting the server does not work. Manually disconnecting does not work. Please advise. I don't know if this is the cause, but...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 3rd, 2009, 07:59 PM
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Replies: 1
Our engineers are using the appointments on their Outlook calendars to take notes about what they do on a service call and then sync the calendar appointment back to CommitCRM in order to add charges...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 26th, 2009, 08:07 PM
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Replies: 37
We have a simple request. We would like to be able to set the ticket priority on the initial screen instead of having to create the ticket and then go back and adjust the priority. This would save...
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