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This looks like the ServerService wasn't restarted after performing the last upgrade, and therefore the server side files were not upgraded yet.
I would suggest to do the following: 1. Stop RangerMSPServer service if running on your server 2. Copy the following files from <server>\RangerMSP\LastVer\ to <server>\RangerMSP\Server\ (overwrite the existing files): adslocal.cfg Ansi.chr ace32.dll adsloc32.dll axcws32.dll 3. Go to folder <server>\RangerMSP\Server 4. Double-click the file RangerMSPServer.exe. This will activate it the server, although it will not actually run the service. 5. You may now see a window saying "updating version" 6. After the window closes, try to run the ServerConfig.exe again 7. Once you have configured everything, you should start the RangerMSPServer service. Neta |
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The RangerMSPServer service should be first installed from the command line. You can find the instructions for this in the email connector/alerts server users guides (see here).
Make sure you run the command line using an administrator user, which is privileged to install Windows Services. Doron |