RangerMSP Business Automation for successful ITs


Go Back   RangerMSP Forums > RangerMSP Software Discussion Forum (CCRM)

Thread Tools Search this Thread
 
October 9th, 2009, 08:14 AM
Justin
 
Posts: 10
I'm creating a custom form for Tickets and I applied the "Tickets - Notes" tag to a field and when testing the form, nothing prints out. I tried populating any notes field I can find in the Ticket and Accounts modules, but when using my custom form to printout Notes, nothing is a showing. The built in forms do not printout notes from anyone I've seen. Is there a tag I can use to help me printout notes on my form? Please help.
 
October 9th, 2009, 10:16 AM
Support Team
 
Posts: 7,522
Hi Justin,

Thanks for posting this.

Please use the DBMemo Component, to place the Ticket - Notes field in your report (rather than using DBText). For long text fields the DbMemo field should be used.

Hope this helps.

Reno Breen
 
October 9th, 2009, 12:46 PM
Justin
 
Posts: 10
Thanks Reno! That worked. I'm actually using the Trial version. Will I be able to save my custom form if I decide to purhcase the software?
Reply





All times are GMT -6. The time now is 08:07 PM.

Archive - Top    

RangerMSP - A PSA software designed for MSPs and IT Services Providers
Forum Software Powered by vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.