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October 1st, 2010, 09:14 PM
sudogreg
 
Posts: 145
what do we know about support for quickbooks 2011? we got the email to upgrade but want to see what CommitCRM things about the upgrade... i am sure the connection to QB is the same so it should work properly correct? i am willing to test if CommitCRM needs this tested
 
October 2nd, 2010, 05:52 AM
Support Team
 
Posts: 7,520
sudogreg,

Thank you for asking. Currently the 2011 edition is not supported.
We definitely are going to support it and will announce it once it's supported.

Thanks,
Bracha
 
October 3rd, 2010, 01:35 PM
pops1000uk
 
Posts: 226
cant get the commitserver.exe to install has a service or the alert server any suggestions?
 
October 4th, 2010, 06:27 AM
Support Team
 
Posts: 7,520
pops1000uk,

[NOTE: pops1000uk - This question has nothing to do with this thread so please do not reply here, in case you have additional feedback to post on this please start a new thread. Thank you.]

Problems in installing the service usually relates to insufficient privileges.

You should install it while working on the server itself using an Administrator Account.
+
You need to provide the full server LOCAL path to RangerMSPServer.exe
Something like:
C:\RangerMSP\Server\RangerMSPServer.exe –install
Just adjust it to your local path.

For more information review its user guide here.

Regards,
Dina
 
October 6th, 2010, 07:16 AM
anolecomputer
 
Posts: 6
Do you have an estimate on a time frame for quickbooks 2011 support? We're currently having to manually enter invoices on the quickbooks side which more than just a little inconvienient.
 
October 6th, 2010, 08:22 AM
Support Team
 
Posts: 7,520
anolecomputer,

QuickBooks 2011 will be supported in the coming RangerMSP 5.5, which is currently in Beta.
If you wish, you can apply for the Beta here (link removed).

Regards,
Sherry
 
October 6th, 2010, 08:46 AM
anolecomputer
 
Posts: 6
Thanks for the info!
 
October 14th, 2010, 03:44 PM
pops1000uk
 
Posts: 226
i have no idea why that eneded up here!!! ??? No idea at all I am sure I emailed that to you?????
 
October 15th, 2010, 05:39 AM
Support Team
 
Posts: 7,520
It has probably been posted in this thread by mistake.
I understand it is resolved so all is good now :-)
Have a great weekend.

Regards,
Bracha
 
October 20th, 2010, 04:38 AM
Support Team
 
Posts: 7,520
Quick update:
RangerMSP 5.5 now officially supports RangerMSP-QuickBooks Link for QuickBooks 2011 (Pro, Premier and Enterprise).


>> Read more about what's new in version 5.5.

The RangerMSP Team
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