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February 18th, 2011, 02:34 AM
itognet
 
Posts: 217
Hi,

How do I add an extra field to charges, which have a database calculation attached.


Fx.

Field1 = Price + 20% ?
 
February 18th, 2011, 06:16 AM
Support Team
 
Posts: 7,528
Custom fields cannot be added to Charges.
They can be added to Accounts, Tickets, Contracts, Assets, Sales Opportunities, and more. In any case custom fields are of a specific type - Date, text, drop down list, Account selection, etc. at this time they cannot be calculations on existing data fields. For this you will need to use our open API or the included advanced exporting options to have full access to the database and perform any calculations you may need in Excel or any third party reporting engine (such as Crystal Reports).

Hope this helps.
Dina
 





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